Telephone hookup

If you have a two-line phone , then the phone is normally ready to accept the second line automatically on the yellow and black wires. You plug one line cord into the phone and it splits the two lines inside the phone. Make sure that the line cord between the jack and the phone actually contains all four wires! If you want to connect something like a fax machine on the second phone line, you cannot just plug it into the wall. You plug the converter into the wall and the fax machine into the converter. Because of the proliferation of fax machines, modems , answering machines and other phone-related devices, many new houses are wired so that they can handle up to six phone lines.

I just ran a new phone jack into the living room for DSL to our computer. There are now 3 jacks in the house bedroom, kitchen, and living room. The kitchen and living room are next to each other, but the jacks do not share a common wall. The bedroom phone jack always works. I cannot have anything plugged into the kitchen and living room jacks at the same time because neither will work.

Only 1 can be plugged in at a time between those 2 rooms. To further complicate the matter, the phone jack in the living room will randomly dump the DSL signal and will not pick it back up until I pull the jack out and let it hang from the wall. I have replaced the living room phone jack once, and it worked for a week, but now it quits again.

Any assistance would be greatly appreciated. My jacks are the usual red, green, yellow, black, etc. My cable appears to have a solid color next to the same color with white hashes. So, which one goes to red or green? The solid, or the one with the white hash? I have a newer home, about five years old or so I think it has the six wire interface box since I have three separate phone lines.

I just bought a Polycom phone which is an analog speaker phone only for my office. I also tried a 6-line splitter to the wall but nothing.

How to Install a Phone Jack | Today's Homeowner

My Vtech has an ext. Thanks for this great service. You might take the cover of the jack and be sure the wires are hooked up to it, then check the interface box outside to be sure the same color wires are hooked up there as well.

If all appears wired properly, my next step would be to try hooking up a new jack to the existing wires. If still no go, try swapping off the existing wires at both the box and jack. Last resort would be to run a new cable from the box. Hi great site you have here! Here is what i am dealing with. I just had my phone service turned on today. Only 1 of the 3 phone jacks gives a dial tone to my phone when i plug the phone cord into the phone jack. All the wires in the three phone jacks are connected. Would my rechargable phone make a difference in this case?

Two of the three phone jacks appear to be a bit older than the type that gives a dial tone wall mount type with spring retractable half moon looking swivel door I know this could be a it might be this,this or this or that question. What other checks might be effectively applicable in sorting this no dial tone thing out? Thanks to the phone pros and non pros alike! Hi Amy, First check to be sure the jack in question is hooked up at the interface box to the line that has the DSL, then use the same color wires that are connected in the interface box for the phone jack. I do not have a phone line we use cell phones however I do have DSL modem.

I changed the location of my computer last night not realizing that the phone jack had to be wired different for the DSL. I took it apart tried to wire it like the other jack but they are totally different jacks. I have a jack like the picture above with the 4 screws. I belive the 2 blue wires are the ones that I use for DSL but which ones, there are 2 sets coming out of the wall and where do they go?

Anyone have directions…with pictures? I forgot to mention that when you try to call out with the voice line, you get a busy signal.

Single-Line Connectivity

Last week ADT installed a security system and connected their monitoring box to the phone NID with a new cable of their own. But while trying to figure out how to install their system, the ADT installer removed a two line phone jack in a nearby room , fiddled with it and then put it back in the wall. After he installed the system, I noticed that we had fax but no voice service. When I dial the voice number from my cell, I get a busy signal. Thanks for your help, John. Im still kind of confused about all this, but i just hired someone to fix it.


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  • Doing your own telephone wiring.

Drew, Unless you are getting your phone service through the cable company, there should be a phone connection box somewhere. If you have underground utilities, they will come out somewhere, either on the wall outside your house or the basement, or a wall or utility closet inside. If you can dial the phone but it has a hum, check out our article on How to Fix a Hum in a Phone Line.

I matched up the colors, and all i get is like a humming sound from the phone. Not on any sides of my house, or even in my basment. Hi Drew, You should be able to match the colored wires up to the same colored terminals. I have netzero dialup, and i have a long 50ft phone wire running from downstairs, to the upstairs.

Can I Hook Up a Phone & Fax at the Same Time?

My kids were running through the dining room, where the wire cuts across the floor, and they tripped over the wire, and yanked the wires out of the phone jack. There are four color wires sticking out of the wall. I dont know where to tie the wires on the phone jack. Same color as the wires that were ripped out. But like i said, i dont know where each wire goes. And without the jack, no internet. Can someone please help me? Your other option is to see if you can trace the wires from the jacks in question back to the interface box mounted on the outside of your house.

Next, open the cover on the user side, determine which colored wires were hooked up in the interface box, then use the same colors on the jacks. Option three would be to use trial and error and check each of the wires at the jacks until you find the combination that works. Our line coming into the jack has six wires: Exactly which wires go to which four screws at the back of the jack? It has red, green, black and yellow. Danny, I live in Michigan and have my phone wire coming in from a pole.

I noticed that when I looked under the cover that only the 2 brown wires were hooked up, there are other wires which used to be hooked up an are now cut off. My phone still works in fact I used to think maybe my phone was tapped because I could here dogs barking and other noises. Should the other wires be hooked up? My phone jack has 7 wires and the wire coming out of the wall at a cable box has 7 wires. What do I need to do to make this phone work at new location?


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  8. My closest jack to this is wired to a 7 wire jack. We need a working phone line to order movies from the DISH. Any ideas or do I need to call in a phone service person to check this line out. We notice when one person is on line two you can hear the conversation through line one, it is muffled, some days it is louder than others.

    The phones came with a phone line that was a blueish, green phone wire from jack to phone. Hi Katlady, I would start by checking to be sure the colored wires you are using for each jack are connected to the interface box. I have a problem. I live in an old house and have installed phone jacks before. Now I have tapped into an existing jack at the end of the line and run two new jacks.

    My problen is the 1st jack works but the 2nd jack does not work. I have switched the jacks and both work on jack 1 but neither work on jack 2. I have a spliter in my wall jack. I am attempting to install a dual wall jack to get rid of the spliter. The other, with black, red, green white. I attempted to hook them up but got no phone signal. The wall jack only has four colors, red green balck yellow. ES, The wire is wrapped around the terminal in a clockwise direction so it pulls the wire tighter when you tighten up the terminal.

    I just moved a jack that the tv satellite box was plugged into..